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Evidence Guide: BSBPEF502 - Develop and use emotional intelligence

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBPEF502 - Develop and use emotional intelligence

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare to develop emotional intelligence

  1. Develop evaluation criteria for assessing emotional strengths and weaknesses
  2. Assess emotional strengths and weaknesses against evaluation criteria
  3. Identify and analyse potential emotional stressors in the workplace
  4. Identify methods for responding to emotional stressors
  5. Seek feedback from others to identify and confirm methods for responding to emotional stressors in the workplace
Develop evaluation criteria for assessing emotional strengths and weaknesses

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess emotional strengths and weaknesses against evaluation criteria

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and analyse potential emotional stressors in the workplace

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify methods for responding to emotional stressors

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek feedback from others to identify and confirm methods for responding to emotional stressors in the workplace

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop emotional intelligence

  1. Analyse and document emotional responses of co-workers
  2. Develop a plan for identifying and responding to a range of emotional expressions
  3. Apply techniques that indicate flexibility and adaptability in dealing with others in the workplace
  4. Apply techniques that show consideration for the emotions of others when making decisions
  5. Consult with relevant stakeholders and identify improvement areas for own emotional intelligence
Analyse and document emotional responses of co-workers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop a plan for identifying and responding to a range of emotional expressions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply techniques that indicate flexibility and adaptability in dealing with others in the workplace

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply techniques that show consideration for the emotions of others when making decisions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consult with relevant stakeholders and identify improvement areas for own emotional intelligence

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Promote development of emotional intelligence in others

  1. Identify workplace opportunities for others to express their thoughts and feelings
  2. Develop tasks for assisting others to understand effect of personal behaviour and emotions on others in the workplace
  3. Implement identified opportunities and tasks in the workplace according to organisational policy and procedures
Identify workplace opportunities for others to express their thoughts and feelings

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop tasks for assisting others to understand effect of personal behaviour and emotions on others in the workplace

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement identified opportunities and tasks in the workplace according to organisational policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

demonstrate emotional intelligence in relation to at least two different work tasks

promote development of emotion intelligence in others on at least one occasion.

In the course of the above, the candidate must:

develop assessment criteria to assess personal emotional strengths and weaknesses

conduct an analysis to identify personal emotional triggers, incorporating feedback from others

analyse and document interactions with co-workers

develop and implement plans for responding to emotional expressions

apply techniques that promote flexibility in interactions with others and show consideration for the emotions of others.

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

application of emotional intelligence attributes, including:

self-awareness

self-management

social awareness

relationship management

emotional intelligence principles and strategies

strategies for communicating with a diverse workforce that has varying expressions of emotion

methods to develop emotional intelligence in others

emotional intelligence in the context of building workplace relationships.